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200 Words a Day!
Microsoft Runtime Error


When I run the 200 Words a Day software, I get an error message "Runtime-error".


If you get the error message "Runtime-Error"


viz. Authorware run time has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

but of course Windows never gets back to you!

I’d guess that you're using Windows Vista. The error can occur with XP but it's extremely rare, it happens all the time with Vista. The problem is in the computer's Registry.

Here are two suggestions on how to fix it. we'll assume that a Spanish Course is Installed

1) Clean the Registry

NB Cleaning can lose info & programs from your computer, so be sure to copy any vital data e.g. to a memory stick or external drive.

A file you would need to save is our 200 Words a Day Database, which records your progress. To locate the file, click on Computer (My Computer in Windows XP) and navigate to:-

C:\Program Files\Exceltra\Spanish\Exceltra Spanish.mdb (depending upon your settings, you may not see the mdb file suffix)

Note:

If you haven't a Registry Cleaner I'd suggest installing one from the following website:-

www.download.cnet.com/windows/ and search for "Registry Cleaner"
Quite a few of the “free” advertisers aren’t in fact free: they’ll scan for free but you need to buy their software to fix the errors

2) If you think that Registry Cleaning is a bit too drastic for you

Try uninstalling then re-installing the 200 Words-a Day Software.

You need to take a copy of the Database as described above; else you'll lose your progress. Save it to the Documents folder or to the Desktop.

If software was Installed from a CD:
Uninstall software via: All Programs\Exceltra Spanish\Uninstall

If software was Installed from a Download:
Uninstall via Control Panel\Programs (uninstall a program)

RE-INSTALLATION INSTRUCTIONS

  1. Re-install from the 200 Words a Day CD or from your downloaded file (if you didn't keep the downloaded file please contact us)

  2. When installation is complete, and only if you're using Windows Vista or Windows 7.
    1. In Computer (My Computer), navigate to C:\Program FilesExceltra\Spanish (or whatever language you’re installing)
    2. Right click the file Spanish.exe (or other language.exe)
    3. On the dropdown menu, click the compatibility tab at the top of the window
    4. Select Compatibility Mode, Run this program in compatibility mode for Windows XP
    5. Select Privilege Level, Run this program as an administrator
    6. Click OK

  3. Install any additional CDs or Downloads e.g Spanish Combi 2 and Spanish FSI Course
    Run the 200 Word a Day software to activate the database then exit 200 Words a Day software

    If you didn’t take a back-up copy of your database (you are not bothered about losing your progress), you need to run the software then exit inbetween each download

  4. Copy and Paste the saved database file to overwrite the existing file:-C:\Program Files\Exceltra\Spanish\Exceltra Spanish.mdb


200 Words a Day! Excelerated Language Learning Software from exceltra
Transcity Properties Ltd, 32 Alverton, Great Linford, Milton Keynes, Buckinghamshire, MK14 5EF, United Kingdom© 2010 Technical Help with Microsoft Windows and 200 Words a Day! software.