Question: I cannot order via the Paypal system, can I order a different way?

Answer: Yes, you can order using the light yellow Credit Card Order Form .

Question: I don’t like ordering over the internet, is there another way of ordering?

Answer: You can order in one of a number of ways:

Normal post, email, telephone.

Send us your:

- Credit Card number and Type of Card - Visa/Mastercard/Swift

- Expiry date

- Name on Credit Card

-Address for delivery. Email use our Contact us form.
Telephone (+44) 1908 676 873.

or you can send us a cheque.
You can send us a UK cheque or US cheque to our office at: www.200words-a-day.com, Exceltra, Transcity Properties Ltd,
32 Alverton, Great Linford, Milton Keynes, Bucks, MK14 5EF, United Kingdom.

Telephone: (+44) 1908 676 873

Question: What are the prices of Courses?

Answer:
US$ Dollar Prices Each CD-Rom is $USD47.00 plus $USD4.95 postage to USA and worldwide.

UK£ Pound Prices: Each CD-Rom is £27.00 + UK£2.50 postage to UK and worldwide.

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Question: How are the CD-Rom courses sent out?

Answer: Postage is by Royal Mail.

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Question: How long does it take for the CD-Rom/s to get to me?

Answer: Allow 5 -7 working days. Often it is quicker, but around Christmas the post can take longer.

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Question: Our mail delivery is sometimes unreliable in our region or country. Is there a more secure method of postage?

Answer: Registered Post can be arranged for an additional charge of US$10.00 or UK£5.00. You will need to sign for the parcel on its arrival. This is a not uncommon request.

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Question: Can I get the courses as downloads direct from the internet?

Answer: Yes, we now have a downloading option available for most courses. Once you have ordered we give you the option and send a link for you to download your course instantaneously. The downloads usually take about 20-30 minutes per course, depending on your connection speed.

Although a few of the courses are combined in one link, for most purchases of multiple courses, we will need to send you multiple links. It is important to open and sign on into the programme with a username before downloading the next link. Failure to do so will result in the second course overwriting the previous one, instead of upgrading it.

If you would also like the CD instead or as well the link, just ask.

If you have any queries or problems at all, we are always here to help and resolve them as soon as we possibly can.

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Question: How many words does each course have?

Answer: The 200 Words a Day CD-Rom vocab courses have over 1,000 words on them, each one with an individual Memory Trigger for each and every word.

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Question: Will I be able to speak French, Spanish, German with these courses?

Answer: Each CD-Rom gives you a solid base of foreign vocab, and lots of common phrases. With a solid vocabulary base, you can build grammar and conversation around this. Our sentence courses are now available. These complement the vocab courses by giving you sample sentences of the word in action. We also have grammar modules under construction, and are producing these as fast as we can.

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Question: How long does it take to become fluent in a language?

Answer: This will vary from person to person, but learning a language is a very big undertaking, for which the learning never ceases!

To become fluent you should not only use PC courses but should take classes with a (human) teacher.

You should also include a period of total immersion in your study plans, that is a period where you live in a place where your target language is actually spoken. This way you will absorb the language and hear many expressions being used in context.

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Question: Two hundred words a day of a new language sounds too good to be true. Is this really achievable?

Answer: Most people can achieve two hundred words a day if they dedicate some time to the task. It is not difficult. Many can achieve several hundred more!

If the method does not work for you, that is fine, you can send the CD-Rom back for a refund! All we ask is that you confirm you have not retained any copies.

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Question: How many courses are available?

Answer:

• 200 Words a Day! Spanish Vocab Course # 1

• 200 Words a Day! Spanish Vocab Course # 2

• 200 Words a Day! Spanish Sentence Course # 1

• 200 Words a Day! Spanish Sentence Course # 2

• 200 Words a Day! Spanish Grammar - Understanding Por & Para
  Unique memory triggers to help you distinguish uses, common sayings, expressions dealing with the tricky concepts of por and para.

• Spanish Grammar - Understanding Ser & Estar
  Unique memory triggers to help you distinguish uses, common sayings, expressions dealing with the tricky concepts of ser and estar.

• 200 Words a Day! 101 Spanish Proverbs

• Spanish FSI (Foreign Service Institute) Course 1

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• 200 Words a Day! French Vocab Course # 1

• 200 Words a Day! French Vocab Course # 2

• 200 Words a Day! French Sentences # 1

• 200 Words a Day! French Sentences # 2

• 200 Words a Day! 101 French Proverbs

• French FSI (Foreign Service Institute) Course # 1

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• 200 Words a Day! German Vocab Course # 1

• 200 Words a Day! German Vocab Course # 2

• 200 Words a Day! German Sentences # 1

• 200 Words a Day! German Sentences # 2

• 200 Words a Day! 101 German Proverbs

• FSI German (Foreign Service Institute) Course # 1

• 200 Words a Day! Welsh Course # 1.

In addition keep your eyes open for:

• Vocab TurboBooster - Spanish, French.
• Excelerated Spanish Verbs.
• Excelerated French Verbs.
• Italian Course 1
• Cook Island Maori Course 1

Frequently Asked Questions on Using the 200 Words a Day software for Users with the courses.

Question: I cannot do the foreign characters, the accented characters, like the squiggly thing over the n (ñ) (the tilde )and keep losing marks because of this.

Answer: You need to know how to use the foreign characters, as they are part of the correct spelling. Meanings of words can change considerably, if there is an accent missed.

Foreign Characters
The following steps are needed to type foreign characters:
(1) Press the key sequence to identify the required Accent.
(2) Release the accent keys simultaneously.
(3) Press the letter for the key you require accented. (Press the shift key and the letter if an upper case accented character is required). To type an:

Acute/Accent: Ctrl+’ (á Á, é É, í Í, ó Ó, ú Ú ð Ð)
Here's how to type an accent or type an acute on your keyboard.
(1) Hold down the Ctrl key then press the Apostrophe key.
(2) Release both keys simultaneously.
(3) Type the appropriate letter a, e, i, o, u, d.

Circumflex: Ctrl+^ (â Â, ê Ê, î Î, ô Ô, û Û)

Here's how to type a Circumflex on your keyboard.
(1) Hold down the Ctrl key then press the Caret key(Shift 6). (2) Release all keys simultaneously.
(3) Type the appropriate letter a, e, i, o, u.

Grave : Ctrl+` (à À; è È, ì Ì, ò Ò, ù Ù)
Here's how to type a grave on your keyboard.
(1) Hold down the Ctrl key then press the Grave key (to the left of the digit 1).
(2) Release both keys simultaneously.
(3) Type the appropriate letter a, e, i, o, u.

Tilde : Ctrl+~ (ã Ã, ñ Ñ, õ Õ)
Here's how to type a tilde on your keyboard. The tilde is the squiggly character over the top of the letter n in Spanish. It makes an sound like an 'ny' sound - e.g. cañon sounds like canyon! How grand! To do the tilde:
(1) Hold down the Ctrl key then press the Tilde key (usually Shift ~).
(2) Release all keys simultaneously.
(3) Type the appropriate letter a, n, o. Sometimes the tilde can appear on different keys depending on your keyboard.

Umlaut : Ctrl+: (ä Ä, ë Ë, ï Ï, ö Ö, ü Ü, ÿ Ÿ)
Here's how to type the umlaut on your keyboard. The umlaut is the double dots over the top of certain letters. To do the umlaut:
(1) Hold down the Ctrl key then press the Colon key(Shift ;). [So to clarify this - you will be holding down the Ctrl key, the Shift key and colon key all together at the same time.... i.e you will have 3 keys held at once.]
(2) Release all keys simultaneously.
(3) Type the appropriate letter a, e, i, o, u, y.

Dipthong /Ess tsett : Ctrl +& (æ Æ, œ Œ, ß)
The Ess tsett is the German ‘ss’ and looks like the letter B with a tail => ß
To type the ess tsett; to type the funny B sign in German, the letter that looks like a B with a tail on it.
(1) Hold down the Ctrl key then press the Ampersand key &(usually Shift &).
(2) Release all keys simultaneously.
(3) Type the appropriate letter a, o, s. (Ess tsett lower case s only).

Dipthong: Ctrl +& (æ Æ, œ Œ)
The dipthong is like a letter 'a' squashed together with a letter 'e'=> æ Æ,
...and the other dipthong is like a letter 'o' squashed together with a letter 'e' => œ Œ. This is used for words in French for example, like sœur, which means sister.

To type the dipthong; to type ae character; to type oe character;
(1) Hold down the Ctrl key then press the Ampersand key &(usually Shift &).
(2) Release all keys simultaneously.
(3) Type the appropriate letter a or o
type the a and you get: æ or Æ,
type the letter o and you get: œ Œ

Cedilla : Ctrl+, (ç Ç)
To type a cedilla, a character quite common in French.
(1) Hold down the Ctrl key then press the Comma key.
(2) Release both keys simultaneously.
(3) Type the appropriate letter c.

Slash : Ctrl+/ (ø Ø)
(1) Hold down the Ctrl key then press the Forward Slash key
(2) Release both keys simultaneously.
(3) Type the appropriate letter, o.

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Question: I cannot do the upside down exclamation mark and upside-down question marks and lose marks (in Spanish) on the test, and never get 100%.

¿How do you type the Spanish upside down exclamation mark and upside-down question marks?

Answer: The upside question marks are needed to emphasize the different way exclamation marks and question marks are used in written Spanish compared to English.

Here's how to type the Spanish upside down question mark (¿) or to type the Spanish upside down exclamation mark, the (¡):

1. Hold down, at the same time the Ctrl key, the Shift key and the Alt key together then tap the ? or ! as applicable.
2. Release all together.

If you forget these you lose points on the Learn Spanish 200 Words a Day Accelerated Learning courses!

Note the Spanish upside-down exclamation marks and Spanish upside-down question marks don't necessarily go right at the beginning of a sentence and at the end. They usually just bracket the exclamation itself so can be in 'mid-sentence' as such!

¡Por Dios!

They are more accurate way of writing exclamations or questions, because in English we have to read to the end of the sentence to realise it was a question or an exclamation.

¡Madre mia!

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Question: I cannot get the music to play on my course.

Answer: It is possible that you do not have QUICKTIME so that is why the music is not playing. You need this installed to play the music. It should have installed when you loaded your program, but it may have been changed since using other programs.

• On your PC in ‘Windows’ Go to 'MY COMPUTER'
• Double click LOCAL DISK (C:)
• Double click PROGRAM FILES
• Double click EXCELTRA
• Double click SPANISH (or French or German)
• Double click QUICKTIME INSTALLER (yellow folder)
• Double click quicktimeinstaller.exe
• Keep pushing 'enter' or 'return' after the next prompts
• This should install Quicktime

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Question: I’m having trouble with the same words all the time, and this is dragging my scores down.

Answer: For words you are struggling with is to go the LESSON called MY WORST WORDS. This is on the Lesson Menu, and it constantly updates itself as you go through the course.

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Question: I would sometimes prefer to add my own remarks about a word, because sometimes I have my own way of remembering, in addition to yours, that suits me better.

Answer: You can add your own notes, by clicking the little notebook icon labelled ‘Notes’ on the menu during a lesson. Type in your own notes - you may have a better way of remembering a word for example, or a character, friend or relative who fits the Memory Trigger or Gender Trigger.

When you add your own notes, these also form a Special Lesson that you can take anytime. This is a lesson with just the words on which you have made notes. You will find this lesson in the Lesson Menu, and is numbered Lesson 800. Alternatively you can just test yourself on these words by going to the Test Menu.

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Question: I am having trouble the nouns beginning with vowels (a-e-i-o-u with words like ami, amour etc) in French, and seem to always drop points on these words. What am I doing wrong?

Answer: You are probably forgetting to add the (m) or (f) after the word, when you type the word. This is necessary to ensure that you have in fact learnt the gender and before a vowel the definite article (the word ‘the’) becomes l’ for both masculine and feminine French nouns. Because they both use l’ (e.g l’ami, l’amour etc) it is not immediately clear from the lack having 'le' or 'la'.

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Question: I am having trouble typing the apostrophe in French. Is there another way of typing the apostrophe?

Answer:
There is probably nothing wrong with your apostrophe. . . .phew!

...but ...

...you are probably forgetting to add the (m) or (f) after the word, when you type the word.

This is necessary to ensure that you have in fact learnt the gender and before a vowel the definite article (the word ‘the’) 'le' or 'la' becomes l’ for both masculine and feminine French nouns. Because they both use l’ (e.g l’ami, l’amour etc) it is not immediately clear from the lack having 'le' or 'la'.

So, there is most likely nothing wrong with your apostrophe!

[Another little tip while we are on the topic. When typing in the (m) or (f), you can omit typing the bracket with no points penalty. Saves you a couple of keystrokes.]

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Question: I have a Technical Question.

Answer:
If you are having technical problems check out the Technical Help. You should receive an automatically generated response initially, and we generally give you a human answer within 24 hours.

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If there are any other language learning questions you wish to raise with us, or members of the 200 Words a Day team use the form below.

Contact Us at 200 Words a Day! Please note that all fields followed by an asterisk must be filled in. First Name* First Name* E-mail Address* E-mail Address* Enter your Message here: Please enter the word that you see below.

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Frequently Asked Language Learning Questions
200 Words a Day!
Transcity Properties Ltd, 32 Alverton, Great Linford, Milton Keynes, Buckinghamshire, MK14 5EF, United Kingdom.
Telephone: (+44) 1908 676 873. Copyright 2007