If you are using our 200 Words a Day! software and are experiencing technical problems, the answer may be on these pages.
Often problems are not those of the software, but may be on your own machine. We make every effort to solve any technical problems that you may have!
Contact us, using the form at the bottom of this page with your queries should the answers not be found here. The more information you can provide us, the easier it is for the computer boffins to solve. There is usually a logical answer to queries!
Check out some of these frequently asked questions and click on their links for answers.
Does 200 Words a Day! software run on Windows Vista or Windows 7?
Yes, there are a couple of steps to ensure it runs smoothly.
If you get the error message "Runtime-Error"
The error can occur with XP but it's extremely rare, it happens all the time with Vista.
My pictures are going past automatically, and I cannot stop them.
This is because it is in AUTORUN or RAPID mode. click the link to learn how to stop this.
My Student Notes Icon in missing, and I cannot write my own Notes.
My CPU (computer processor unit) activity is approaching 100%. Is it OK?
How do I use the course if I have an AZERTY keyboard?
Text is disappearing from the right hand side of the screen.
My programme freezes when displaying the first word.
I cannot access the lessons...
I do the things it prompts me, and then nothing changes ...
There is a Write Error, preventing you from writing/updating your database
Run the 200 Words a Day! course on two computers
Use a central database on a device available to both computers e.g. a USB memory stick, a flashcard drive or an external hard drive.
To Contact Us with your Technical Question submit the form below...
Please include as much information as possible about your computer, what does/doesn't happen, any messages, etc, so that we may better diagnose and resolve any issues as quickly as possible for you.
200 Words a Day Technical Help
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